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PrivacyPolicy

Hemma Wellness Group LLC Privacy Policy Effective Date: September 23, 2025 Last Updated: October 27, 2025 This Privacy Policy ("Policy") supplements Hemma Wellness Group LLC's ("Hemma Wellness Group LLC," "we," "us," or "our") Terms and Conditions. It describes how we collect, use, maintain, protect, and disclose your personal information when you use our website, digital platforms, and telehealth services (the "Services").

Effective date: September 23, 2025

Last updated: October 27, 2025

Document summary

Policy Overview

Hemma Wellness Group LLC Privacy Policy Effective Date: September 23, 2025 Last Updated: October 27, 2025 This Privacy Policy ("Policy") supplements Hemma Wellness Group LLC's ("Hemma Wellness Group LLC," "we," "us," or "our") Terms and Conditions. It describes how we collect, use, maintain, protect, and disclose your personal information when you use our website, digital platforms, and telehealth services (the "Services").

This policy applies only to information we collect: -Through the services. -In communications, including email, text, chat, or other electronic messages, between you and the Services.

By "Personal Data or Personal Information," we mean information that identifies you or can reasonably be used to identify you. Please read this Policy carefully. If you do not agree, you should not use our Services. By accessing or using our Services, you agree to this Policy. We may update this Policy periodically, and continued use of the Services indicates acceptance of those changes.

Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time. Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.

What This Policy Covers

This Privacy Policy covers these core topics:

  1. Platform and Provider Portals
  2. Protected Health Information (PHI) and HIPAA
  3. Automatic Data Collection Technologies
  4. Disclosure of Personal Data
  5. Your Rights
  6. Contact Us

Related links

Terms and ConditionsFAQContact UsBegin My Evaluation

On this page

  1. 1Platform and Provider Portals
  2. 2Protected Health Information (PHI) and HIPAA
  3. 3Children Under 18
  4. 4Personal Data We Collect
  5. 5How We Collect Personal Data
  6. 6Automatic Data Collection Technologies

Full document

1

Platform and Provider Portals

Hemma Wellness Group LLC does not presently provide medical advice or operate a patient portal. Our role is to help you engage with independent medical groups and licensed clinicians who deliver care. If you qualify through initial questions on our site, you will be invited to schedule with a provider and complete intake on that provider's own patient portal and related systems operated by the provider or its service providers. Those systems may display Hemma branding, but are operated by the provider or its service providers. Payment for clinical services, diagnosis or treatment, telehealth encounters, lab work, and prescription fulfillment take place through those provider operated systems and third party labs or pharmacies, not on Hemma's website. Your relationship with the provider and your use of the provider's systems are governed by the provider's privacy notices and the provider's service providers, not this policy.

2

Protected Health Information (PHI) and HIPAA

Some of the information you provide may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). Hemma Wellness Group LLC itself does not practice medicine or dispense medication. Instead, clinical services are provided by licensed U.S. telehealth providers.

  • PHI is protected under HIPAA and our providers' Notice of Privacy Practices (NPP).
  • If there is any conflict between this Policy and our HIPAA obligations, HIPAA and the NPP will govern.
  • Information that is not PHI may still be used and disclosed as described in this Policy.

Medical groups and their service providers may share limited personal information with Hemma Wellness Group LLC to support your experience, such as appointment status, non clinical account data, fulfillment updates, and payment confirmations, and where permitted by law, limited clinical context necessary for operations. Any PHI handled by a provider or its business associates is subject to HIPAA and the provider's Notice of Privacy Practices. To the extent there is any conflict between this policy and HIPAA obligations, HIPAA and the provider's Notice of Privacy Practices control.

3

Children Under 18

Our Services are intended for adults aged 18 and older. We do not knowingly collect Personal Data from children under 18. If we learn that we have collected Personal Data from a child under 18, we will delete it.

If you are under 18, do not use or provide any information on our Services. If you believe we may have collected data from a minor, please contact us immediately at info@hemma-wellness.com.

4

Personal Data We Collect

We may collect the following categories of Personal Data:

  • Identifiers: Name, postal/billing address, email address, phone number, date of birth.
5

How We Collect Personal Data

-Directly from You: When you interact with our Services: fill out forms, create an account, subscribe to a service, use telehealth intake, or contact us.

  • Automatically: Through cookies, pixels, web beacons, and analytics when you interact with our website or platform. Using automatic collection technologies helps us improve our Servies and deliver a better and more personalized experience.
6

Automatic Data Collection Technologies

We and third parties use cookies, pixels, local storage, JavaScript and similar technologies to operate and improve the site, remember preferences, measure performance, personalize content, and deliver or measure advertising. Categories include necessary, performance, functionality, and targeting or advertising technologies. Third party tools may set their own cookies or identifiers and process data under their privacy policies. You can control cookies in your browser settings and learn more at www.allaboutcookies.org. Blocking all cookies may impact site functionality. At this time, we do not respond to browser do not track signals.

We use cookies, pixels, and similar tools to enhance your experience. This may include:

  • Traffic data, location data, error logs, and usage patterns.
  • Information about your device (IP address, operating system, browser).
  • Tracking technologies such as:
  • Cookies: Small files stored on your browser.
  • Pixels: Transparent images embedded in emails or ads (e.g., Meta, Google).
  • Analytics Tools: Google Analytics, Mixpanel, or similar services.

To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling, under applicable laws, depending on where you live, you may opt out from use of these automated technologies for such uses by emailing info@hemma-wellness.com. Please note that some Services features may be unavailable as a result.

When you interact with the Services, there are third parties that may use automatic collection technologies to collect information about your or your device. These third parties may include:

  • Advertisers, ad networks, and ad servers.
  • Analytics companies.
  • Your device manufacturer.
  • Your internet or mobile service provider.
  • OTHER CATEGORIES OF THIRD PARTIES __PRIVACY_CHUNK_3__

These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services.

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